Dear partners, a guest’s accommodation is one of the most important factors of their holiday. Our guests expect that while they are staying in one of our properties, they will be well looked after and assured of their security. Being the world’s number one tour operator, it is our vision to set a Hotel Security Standard for the tourism industry. As partners, TUI  invites you to become part of this vision and thereby contribute to creating safer and secure accommodations.

The Four Objectives of the TUI Hotel Security Standard

The Four Objectives were created to define the key topics and activities that TUI believes are necessary to ensure the safety and security of our guests. TUI primarily focuses on management-level requirements that are applicable for every size or type of accomodation.
1

Objective One - Security Responsible Person

  • Clearly define and allocate responsibilities for security resources, granting them the necessary authority

2

Objective Two - Security Management System

  • Implementation and maintenance of a complete and thorough system – a security management system
  • Incident handling

3

Objective Three - Security Risk Assessment

  • Conduct regular risk assessments to identify and evaluate existing risks – providing resulting documentation to TUI upon request and without delay
  • Perform dynamic, ongoing risk assessment / situational awareness to update the initial risk assessment continuously

4

Objective Four - Security Awareness Training

  • Conduct employee training
  • Develop a security culture

Training
For training materials on TUI's Hotel Security Standards click here: Training
Preverisk X TUI Group Security
If you have received an email from Preverisk regarding a Risk Assessment please rest assured this has been sent in coordination with TUI Group Security. 
Together with Preverisk, TUI is working towards an innovative and industry leading way of risk assessing their accomodation portfolio. 
If you have any further questions or concerns please contact groupsecurity@tui.com