The Health & Safety of our customers is a top priority at TUI and so we have brought together one global Safety & Risk Team to ensure that as a world leading business we apply practical, proportionate and effective control measures to mitigate the potential risks faced by our customers and partners.  

On the following pages you will find a range of information on Safety & Risk – These pages have been created help keep you up to date with the latest advice and guidance.  

Our future success relies on us all working together to ensure we have taken all reasonable steps to keep our mutual customers safe.  

We understand that the properties and experiences across our portfolio are diverse and that this is what makes a TUI experience truly unique. Therefore, the guidance here has been developed so that it can be tailored to your individual needs and complement and reinforce your existing safety measures. 

We will be gradually expanding the content featured and welcome your feedback and collaboration to make sure the information and resources are as useful as possible.  

Safety News and Hot Topics

Keeping up to date with what is going on in the world of health, safety and risk.

Accommodation

The guest’s accommodation is arguably the most important factor of their holiday.

Tours, Activities, Excursions & Transport

We know our customers want the freedom and flexibility to be able to immerse themselves in as many local attractions and activities as they want.

Incident & Illness Management

We all know no matter how many policies, processes and guidelines we have in place, incidents and ill-health may still happen.

Safety Partners & Assessment & ABTA FTO Technical Guide

As well as our own experienced in-house team we all work with a number of safety partners to help support us in ensuring the health & safety of our customers and employees.

Training

Safety trained management and staff are valuable assets to our businesses.