We all know no matter how many policies, processes and guidelines we have in place, accidents/incidents and ill-health may still happen, but carrying out an appropriate investigation into the cause of these is an essential part to any effective proactive safety management system. That is why we have a dedicated team who manage this process in conjunction with our partners so we can try and stop a re-occurrence. The guidance the team has put together should help you to manage an incident, should one happen, but more importantly prevent one from happening in the first place.