We know, you, our partners, are continuously striving to improve customer satisfaction, which occasionally includes renovation work or the construction of new buildings. Here at TUI, we monitor the progress of all renovation & construction projects to ensure we remain transparent and continue to deliver the best experience to our mutual customers. We can also offer you support and guidance to comply with essential health & safety standards​.

On this page, you will find all the relevant information you will need if you are planning renovation or construction works. ​

Please advise us of any building works you are planning. You can now easily access this feature yourself using this link. Once we have received the information you submit, we will reach out to you if we need any additional information or have further questions. Alternatively if you have any questions relating to your plans to carry out work or if there is external work happening near your hotel, please contact your local Quality Assurance Coordinator who will be able to assist further.

The more transparent we are with our guests, the more likely they are to enjoy their holiday and avoid disappointment.​

We want to support you in all construction topics for our mutual customers.​

Help us make our mutual customer happy!