TUI Global Hotel Awards 2025
The TUI Global Hotel Awards is an annual award ceremony where TUI Group, on behalf of its more than 20 million guests worldwide, recognize and celebrate the hotels in its portfolio which have delivered outstanding service and quality during the past year.
The winners are selected through careful evaluation of feedback provided by TUI hotel guests. Their opinions and assessments determine the honorees exclusively, as the TUI Global Hotel Awards aims to reflect the satisfaction and acknowledgment of those who have directly experienced the service and quality delivered at each hotel.
Every recipient of the TUI Global Hotel Awards represent an unwavering commitment to creating excellent holiday experiences to our mutual guests. They are the very best of the best in the hotel industry, and it is our honor to celebrate their achievements.
The TUI Global Hotel Awards – Where exceptional achievements are recognized and celebrated!
TUI Global Hotel Awards 2025 | Top 100 Winners
The Top 100 hotels represent the hotels in TUI´s portfolio with the highest accommodation satisfaction scores in the period under review. Click here to download the full list Global Hotel Awards Top 100 Hotels 2025
TUI Global Hotel Awards 2025 | Quality Winners
As part of the TUI Global Hotel Awards, we proudly celebrate our Quality Winners for their unwavering commitment to the highest quality standards. From a competitive pool of over 14,000 hotels in our global portfolio, these exceptional hotels have truly set themselves apart. Click here to download the full list of TUI Global Hotel Awards Quality Winners 2025
Criteria for the 2025 TUI Global Hotel Awards
Minimum CSQ feedback:
After returning from a TUI holiday, our guests have the option of providing feedback on every part of their holiday experience, including their hotel stay. These Customer Satisfaction Questionnaires (CSQs) are what the winners of the TUI Global Hotel Awards are based on. In order to be included in the selection process and eligible for an award, each hotel must attain a minimum accommodation score that is within the top 10% of TUI´s global program to be evaluated. The best performing hotels will then be considered for an award.
Customers travelling during the W23/24 season & S24 season marks the period under review for the TUI Global Hotel Awards 2025.
Certification:
All eligible hotels should either be certified to a GSTC-recognised standard, e.g. Travelife, or have committed to being certified by October 2024.
Overall Category Awards
Best Hotel Globally
Best Hotel East Med’ & North Africa
Best Hotel Spain, Portugal & West Africa
Best Hotel Long Haul
Best Hotel Overland
Best Hotel UK & Ireland
Best Hotel TUI Nordics
Best Hotel TUI Belgium
Best Hotel TUI Netherlands
Best Hotel TUI Poland & Czech Republic
Best Hotel TUI Germany, Austria & Switzerland
Best Hotel Cities
Best Hotel TUI BLUE
NEW: Best Hotel TUI France
NEW: Best Large Hotel
NEW: Best Newcomer
Special Awards
TUI Sustainability Award
TUI Care Foundation Award
Lifetime Achievement Award
Frequently Asked Questions
When will winners be informed?
Once all CSQs are in, TUI will review the top performing hotels in terms of service and quality and announce TUI Global Hotel Awards Top 100. Hotel partners in the Top 100 will be contacted directly and a list will be published here on TUIPartners.com. Finalists will also be invited to the awards ceremony in Berlin.
How can I win a TUI Global Hotel Award?
TUI Global Hotel Awards are based on customer feedback. To be eligible for an award a hotel must meet the minimum criteria, outlined above in the ‘criteria section’. Encouraging customers to complete their TUI feedback questionnaires after their holiday, and continuing to deliver a fantastic hotel experience, will increase a partners chances of being eligible for an award hotel partners.
Additional Special Awards might be presented every year to honour outstanding achievements.
Any questions, please contact the TUI Global Hotel Awards Events team